Hear how we helped our customers deliver their latest digital initiative.
Website Re-Design
SEO – Page 1 in 3 Months
Digital Marketing Strategy
Website Re-Design
SEO – Page 1 in 6 Months
Digital Marketing Strategy
Zoho CRM Implementation
Website Re-Design
E-Commerce Platform
Website Re-Design
SEO – Page 1 in 4 Months
Zoho CRM Implementation
Digital Marketing Strategy
E-Commerce Platform
Don’t just take our word for it-hear from the clients who have experienced measurable results by partnering with Informatix. We’re proud to have worked with dozens of innovative, results-focused companies, helping them leverage modern-day technologies to connect with more customers, strengthen their brands, and boost their bottom line. We’d be happy to add your venture to our growing family of satisfied businesses.
Logic, reliability and communication have been the biggest positives so far.
Informatix analysed what we were doing and implemented a CRM system to manage our leads, opportunities, cases and digital marketing communications.
Great product and great service!
The result was excellent and the training/knowledge provided was even better. Thanks John!
I cannot recommend John and his business enough… my brother Joe uses John for his website and business and he put me onto John and I haven’t looked back. You listened, understood and delivered.
It’s now easier to manage and customers find it easier to navigate. It looks absolutely fantastic! I highly recommend Informatix. John is very easy to work with.
John has been great to deal with. He always goes above and beyond to find a solution to any CRM related questions.
Sensational Service, Great communication and our Website now looks fantastic. John exceeded our expectations and I would highly recommend anyone looking for a new website or IT contact Informatix!
Informatix is a website company like no other, in experience, professionalism and patience, with a touch of friendliness.John went over and above our expectations in how he explained things, in his professionalism, in the little extras that he did for us and most importantly his patience.
Having a professional, well designed and easy to manage website is taking my beauty salon business to the next level of reaching out to my current and new potential clients.
Fantastic overall experience. Easy to understand training extremely customised to our business needs.
We were a little bit busy working all the intricacies out, but John came through when we needed him.
Great communication & service with a wealth of knowledge.
Informatix is an impressive company that has a variety of tools that can only compliment any business.
I had wasted good dollars on large digital marketing companies who promised the world but never delivered and were happy to keep taking my money. Not informatix, I have found them first and foremost trustworthy and dedicated to getting you great results.
Informatix completely re-designed our website, made it user friendly and increased our SEO rankings. They envisaged what we wanted and made it happen.
Informatix is only a phone call away and always gives us understandable advice, is extremely helpful and offers ideas for us to improve our business through online services.
Informatix took the stress out of building a new website. They understood immediately what we wanted and they executed it. No fuss, no endless meetings that take you nowhere. Just straight answers and solutions delivered for a great end result.
Informatix helped us to first page on Google. They totally re-vamped our website and gave us full control of the content management process. The whole engagement process with Informatix was very streamlined – we would definitely recommend them to other companies.
John and his team are absolutely amazing at what they do, they know what they are doing, clear in their communication and get the job done on time and exactly how I wanted it. Love my new website. Thank you so much.
Discover how we listened, understood our clients’ business needs, and delivered technology that made a real difference.
The Greek Community Hamilton Electrical Whitelaw Engineering Brisk Transport Vend247 Le Beau Day SpaThe Greek Community Centre Brisbane, better known as The Greek Club, is the ideal venue for dining, weddings, christenings, formals, and corporate events. With 11 versatile function spaces and a team of hospitality experts, The Greek Club is recognised as one of Queensland’s leading venues, offering breathtaking views of Brisbane’s city skyline. Alongside its popular venue, the club’s restaurant, Nostimo, is a culinary destination celebrated for its authentic Greek cuisine.
The Greek Club faced several challenges before reaching out to us. Their website was outdated and lacked mobile responsiveness, leading to a poor user experience for visitors browsing on mobile devices.
Membership sign-ups and recurring renewals were handled manually, consuming valuable time and creating inefficiencies. Additionally, they lacked a centralised platform to create, send, and manage EDMs (Electronic Direct Mail) and had no SMS platform to communicate effectively with Brisbane’s Greek community.
The next phase of our engagement will focus on creating and implementing repeatable, digitally-based sales processes and automated workflows to manage events and functions opportunities.
This will streamline their operations and ensure a proactive, creative, and repeatable approach to managing new opportunities from start to finish.
We delivered a comprehensive digital transformation for The Greek Club, addressing their challenges with the following solutions:
The impact of these changes has been phenomenal:
Feedback from The Greek Club has been overwhelmingly positive. The results have been clear, with a steady upward trajectory in activity and engagement.
Informatix has laid the foundation for the next phase of the Zoho One CRM implementation, with The Greek Club already reaping the rewards of their upgraded systems.
Delivering expert solutions for all electrical, instrumentation, and engineering needs, Hamilton Electrical offers a comprehensive range of services and EPC project packages to clients across Australia’s industrial sectors. Renowned for their expertise and commitment to quality, they are a trusted partner for industrial projects nationwide.
Hamilton Electrical had an existing CRM implementation that did not align with their business needs.
Their systems for lead generation, deal management, digital communications, and customer feedback lacked the structure and efficiency they required.
They engaged us to analyse their processes and implement industry best practices to fine-tune their CRM for better performance and business impact.
Following the success of this project, Hamilton Electrical enlisted our expertise to implement another Zoho One system for their sister company, Procint – https://procint.com.au/
This continued partnership demonstrates the value and trust built during their initial engagement with us.
We delivered a tailored solution for Hamilton Electrical, focusing on improving their CRM and related systems:
The results have been phenomenal:
The feedback from Hamilton Electrical has been overwhelmingly positive.
Their satisfaction is evident in their decision to engage us for ongoing fine-tuning and support services since the initial phase of the project.
Since their founder Graham Whitelaw opened the doors in 1964, our vision has always been to help our customers source the very best quality machine tools. And after more than 50 years of staying true to this vision, we have established a reputation for excellence in the machine tool industry, with customers across Australia, New Zealand and the Pacific Region. Today, they are proud to be an Australian-owned and operated company, with a strong network of global partners enabling us to source the right machine tools for your needs.
Whitelaw Engineering Machinery faced several challenges before reaching out to us. They needed a website to list and sell their new and used equipment and manage online inquiries.
Additionally, they required a CRM system to manage all their leads, contacts, accounts, and deal management processes.
Implementing an email marketing platform to send monthly news and product updates was also on their list.
A mechanism to handle after-hours inquiries and a system to handle customer cases/issues were essential as well.
Finally, they required technology that could capture leads from website visitors 24/7, ensuring no potential customer was missed, regardless of the time of day.
We re-designed their entire website and implemented their WooCommerce online shop. Each page was optimized for excellent search rankings.
We integrated Zoho CRM to manage their entire sales process from end to end, from website lead forms to automated workflows that handle communications during the sales process.
We built a customized website BOT sales assistant to capture high-value leads after hours, ensuring 24/7 lead generation.
We provided comprehensive training for website upkeep and maintenance, including the addition and editing of online products.
This also included a mechanism to fine-tune SEO for each webpage and product line.
Training covered their CRM system, focusing on lead, contact, account, and deal management, the creation and delivery of targeted personalized EDMs, and the day-to-day administration of their database tools for prospects and customers.
The results were fantastic. Whitelaw Engineering Machinery now has complete 360-degree visibility of their leads, deals, and cases.
More importantly, they have real-time success metrics like leads-to-deals won ratio and other conversion rates.
They also understand the effectiveness of their digital marketing efforts, knowing what works and what doesn’t.
With the foundation now solidly in place, Whitelaw Engineering Machinery is well-equipped to continue their journey of growth and excellence.
They plan to further enhance their digital presence and explore more ways to leverage the Zoho platform for even greater efficiency and customer satisfaction.
With the foundation now solidly in place, Whitelaw Engineering Machinery is well-equipped to continue their journey of growth and excellence.
They plan to further enhance their digital presence and explore more ways to leverage the Zoho platform for even greater efficiency and customer satisfaction.
With over 30 years of industry experience, Brisk Transport is Brisbane’s leading furniture removal company specialising in moves in and around Brisbane and moves to and from Melbourne. With a huge fleet of 15 Pantech trucks and 7 container trucks, they are equipped to accomplish a move of any size with ease.
Brisk Transport contacted us to analyse their existing data management systems and implement a more efficient and automated CRM system.
They needed a platform to consolidate and manage customer data, potential leads, and their service operations. It was critical to Brisk they have their sales, markeitng, and operations teams all on the same page.
Expanding their digital marketing effort, increasing sales, and creating customer loyalty was also a high priority.
It was important to Brisk Transport to work with a CRM specialist who could analyse, consult, design, implement, and provide systems training.
After evaluating Brisk Transport’s needs, we created a framework to improve sales, deliver digital marketing, and manage operational data and workflows.
We provided the following services:
Brisk now enjoys easy access to customer data, job scheduling information, accurate reporting, and a structured way to handle business leads and deals.
Focused customer engagement is giving them steady streams of highly qualified leads which has increased 120% since implementation. This has led to an increase in sales by 33% annually.
Our CRM implementation and consulting services have given them the ability to monitor customer interactions across all digital channels.
The platform was built with scalability in mind, so it can grow to meet future needs.
Vend24/7 delivers innovative, customised vending machine solutions that help clients effectively target their market, advertise instantly, and promote their brand, products, and services. Their cutting-edge approach combines convenience and technology to create impactful experiences for businesses and customers alike.
Vend24/7 faced several challenges managing their growing business. They needed a centralised platform to organise and manage customer data, vending machine transactions, alerts, and digital marketing activities.
Their vending machine asset data and transactional sales data were spread across multiple systems, creating inefficiencies and limiting visibility.
The team also sought to increase brand awareness, drive website traffic, and generate quality leads while managing their entire deal process.
Additionally, Vend24/7 required a scalable solution that could future-proof their tech investments and support exponential growth.
Vend24/7 plans to further enhance their platform by incorporating advanced analytics, automating more workflows, and exploring new digital marketing strategies to continue driving growth and delivering exceptional customer experiences.
To address these challenges, we designed and implemented a comprehensive digital management system, consolidating all critical business data into a single, accessible platform.
After consulting closely with Vend24/7’s management team, we built a new website and a digital portal to integrate their data sources, streamline workflows, and enhance their online presence. Our collaboration with their tech providers ensured a seamless integration of all systems.
Key Deliverables:
The implementation of the new platform and digital enhancements has delivered transformative results for Vend24/7:
Vend24/7 has expressed high satisfaction with the results of the project, highlighting the ease of managing their business processes and the impact on their digital presence. The success of this project has positioned them for future growth and scalability.
Le Beau has been recognised globally for the quality, experienced team, technology, skincare & unique delivery of its services and customer satisfaction. This attention to detail has resulted in Winning multiple Award in the industry both Internationally and locally since 1997.
Le Beau Clinic & Spa contacted us for a website redesign and to help implement their e-commerce store to offer their services to a wider customer base.
Le Beau wanted to improve customer loyalty as well as a consistent martketing stream to existing and potential clients.
They wanted a tech partner who was responsive, quick to act, Australian-based, to get the results they needed.
In addition to the website redesign and eCommerce storefront launch, we provided the following services:
We provide ongoing consulting services to ensure Le Beau maximises their investment.
Le Beau now enjoys an attractive and engaging website with enhanced customer service capabilities. They have more real-time customer engagement through live chat, and a steady stream of highly qualified leads -their website traffic has increased 120% since implementation and they see a 30% annual increase in sales.
Our CRM implementation and consulting services have delivered digital dashboards to Le Beau’s team, giving them a 360º view of all customer touch-points and interactions.
